Contact Us

See How It Works for frequently asked questions.

To track your order, login to My Account (for carrier, ship date and tracking info).

Other easy links for questions and suggestions…

We want to hear your questions, feedback and ideas. We're also happy to help with ordering, account updates, login procedures or wine questions. Don't hesitate to ask!

Customer Service and Wine Consultants
Toll-free: 1-866-330-WINE (9463)
Hours: Monday-Friday 9 a.m.-5 p.m. PST

E-mail:
CustomerService@mywinesdirect.com

Please include your full name and address, so we can look up your account if necessary. Also provide your order number if your question is related to a specific order. We will e-mail you back, or if you prefer, we are happy to call you back. Just give us the best time to reach you during our hours Monday through Friday, 9 a.m. to 5 p.m. Pacific Standard Time.

Mailing Address:
My Wines Direct
477 Devlin Road, Ste 106
Napa, CA 94558

MyWinesDirect.com is the online destination to buy great wines from around the world – delivered directly to your door at no charge. All of our wines are screened by experts and then chosen by panels of wine drinkers just like you, so that you can be sure "every wine is a winner". Whether you are looking for wines for yourself, or you are looking for the perfect wine gift, wine club or even a wine basket – MyWinesDirect.com is the perfect choice. And remember, shipping is $0 on all orders and your satisfaction is always guaranteed. Cheers!